Back to results: best software for service business / new hampshire, US
Posted on: 16 Mar 2024
Job Location: Gorham, US
Job Description:
The Software Business Analyst develops and maintains critical service operations software tools, including Salesforce, telephony system, and integration with proprietary software platforms. They tools are used by the Fleet Organization; including Technical Support, Field Applicating Engineering, Service Operations, and Fleet Engineering enabling warranty processing, technical support interactions, field service, and fleet health metrics. Projects will include Salesforce development and data analysis in collaboration with various departments.
ESSENTIAL DUTIES:
50%
25%
MINIMUM QUALIFICATIONS:
PREFERRED QUALIFICATIONS:
KNOWLEDGE, SKILLS AND ABILITIES:
LEVEL OF INDEPENDENCE: High level of independence; reports to mid or senior level manager or executive.
PHYSICAL DEMANDS: While performing the duties of this job, the employee is regularly required to talk and hear; and use hands to manipulate objects or controls. The employee is regularly required to stand and walk. On occasion the incumbent may be required to stoop, bend or reach above the shoulders. The employee must occasionally lift up to 25 pounds. Specific conditions of this job include are typical of frequent and continuous computer-based work requiring periods of sitting, close vision and ability to adjust focus. Occasional travel.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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